Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. If you receive any faulty ones by accident, we will replace or refund upon return.
If you are unhappy with the product for any reason,  please contact us immediately within 14 days for a full refund of the purchase price less shipping costs. Shipping and handling cost is always non-refundable.

To start a return, you can contact us at sales@gdps.co.nz. If your return is accepted, we’ll send you an instruction on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 
You can always contact us for any return question at sales@gdps.co.nz.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.